Training and Development Courses

You can find all our courses in our 2014 Training Calendar.

Download a training schedule PDF here

Find out more about our HR and Health & Safety training courses and facilities by calling

Wendy Twydell on 01206 752100.

If you would like to receive regular updates from Park City, including training updates please email us.


HR TrainingWednesday, 23 April 20149.30am - 1.30pm

7 Step Winning Manager Programme - Job Hopper Jason (Step 5)

This programme is designed to give your managers the skills and toolkit to tackle common, everyday staff issues. Delivered over eight half day courses, you can either fast track your way through in a seven week course, or sit the course in half day slots as and when it's convenient to you and your business.

On this half day course you will cover issues relating to 'Job Hopper Jason'; 

    • Recruitment process
    • Induction process
    • Exit interviews
    • Staff Surveys
    • Interview training

    Follow our LinkedIn showcase page here

    £89.00Book now
    HR TrainingWednesday, 23 April 20141.30pm - 4.30pm

    7 Step Winning Manager Programme - Harassed Helen (Step 6)

    This programme is designed to give your managers the skills and toolkit to tackle common, everyday staff issues. Delivered over eight half day courses, you can either fast track your way through in a seven week course, or sit the course in half day slots as and when it's convenient to you and your business.

    On this half day course you will cover issues relating to 'Harassed Helen'; 

      • Dealing with grievance in the workplace
      • Investigation processes
      • Laws and codes of conduct
      • Managing a grievance
      • Documentation and systems

      Follow our LinkedIn showcase page here

      £89.00Book now
      HR TrainingThursday, 24 April 20141.30pm - 4.30pm

      Interpersonal Communication

      This half-day Interpersonal Communication development course is designed to provide an overview for anyone wanting to develop their self awareness and equip them with the tools to build relationships with others at all levels.

      Course Content:

      • Understanding the principles of effective communication
      • How to influence others
      • How to communicate assertively
      • Building rapport with others in the workplace
      • Handling different behaviours
      • Personal Action Plan
      £99.00Book now
      HR TrainingThursday, 24 April 20149.30am - 1.30pm

      Sales Techniques

      This half-day Sales technique development course is designed to provide an overview for those people who are involved in selling face to face. It will enable you to develop the knowledge, skills and ability necessary to convert customer needs into selling opportunities.

      Course Content:

      • Identifying a strategy to win more business
      • Understanding the relationship staircase
      • Exploring cross selling opportunities
      • Developing ways to gain more referrals
      • Building customer loyalty
      • Personal Action Plan
      £99.00Book now
      First Aid TrainingTuesday, 29 April 20149.30am - 4.30pm

      3-day First Aid at Work

      All workplaces need to appoint someone to take charge of first aid arrangements. This applies even to the self-employed and sole traders.  The exact level of cover and the training course you need will be determined by the HSE guidelines.  Failure to comply with these guidelines, or a disregard for the safety of your staff could result in substantial fines or even prosecution.

      This 3-day course, offered by Park City's expert First Aid instructor, is for candidates who require an first aid at work (FAW) certificate to comply with HSE requirements.  This is a HSE-approved and certified course.

      On this course you will learn;

      • Recovery position
      • CPR
      • Dressings and Slings
      • Shock, bleeding, burns and scolds
      • Anathalatic shock and the Epipen
      • Incident management
      • Head injuries
      • Strokes
      • Seizures
      • any many more...
      £180.00Book now
      HR TrainingWednesday, 7 May 20149.30am - 1.30pm

      7 Step Winning Manager Programme - Hapless Harriet (Step 7)

      This programme is designed to give your managers the skills and toolkit to tackle common, everyday staff issues. Delivered over eight half day courses, you can either fast track your way through in a seven week course, or sit the course in half day slots as and when it's convenient to you and your business.

      On this half day course you will cover issues relating to 'Hapless Harriet'; 

        • Health & Safety legislation
        • Training requirements 
        • Managing Health & Safety
        • Managing risks
        • Managing basic awareness

        Follow our LinkedIn showcase page here

        £89.00Book now
        HR TrainingWednesday, 7 May 20141.30pm - 4.30pm

        7 Step Winning Manager Programme - Trump Card (Step 8)

        This programme is designed to give your managers the skills and toolkit to tackle common, everyday staff issues. Delivered over eight half day courses, you can either fast track your way through in a seven week course, or sit the course in half day slots as and when it's convenient to you and your business.

        On this half day course you will give you the chance to review what you have covered over the last 7 courses.

         With a question and answer session, we will help you to build an action plan. 

        Following the course any questions you have can be answered through your FREE one month helpline.

        Follow our LinkedIn showcase page here

        £89.00Book now
        HR TrainingTuesday, 13 May 20141.30pm - 4.30pm

        Introduction to Management

        This half-day development course is designed to train Managers to recognise the importance of adapting their management style and to effectively manage their workload.  As a result delegates should be able to improve self and team performance through motivation, delegation and team building.

        Course Content:

        • The importance of ‘Employee Engagement’ and Alignment
        • Effective Resource Planning (Plan, Do, Check and Act)
        • Managing your time for maximum results
        • Action Centred Leadership (Task, Team and Individual)
        • The art of being a great motivator
        • How to use Delegation as a development tool
        • Developing your team from good to great
        £99.00Book now
        HR TrainingTuesday, 13 May 20149.30am - 12.30pm

        Carrying out Investigations

        This half-day development course is designed to train Managers in carrying out investigations. The course will cover;

        • The legal background and burdens of proof
        • Purpose and stages of disciplinary procedures
        • The responsibilities of the employer
        • The rights of the employee
        • The stages of an investigation
        • Listening and questioning techniques
        • The role of suspension
        • Case for dismissal
        • Writing the report and presenting findings

        The Benefits

        • Delegates will develop valuable understanding of what the law requires and will learn key skills in the investigation processes, such as analysis and report writing.

        • Suitable for HR and personnel professionals, line-managers, supervisors, heads of department.

        • Covers key techniques, procedures and checklists to help ensure that you are considering all the critical factors and that you undertake the process in a fair and un-biased manner.

        £99.00Book now
        First Aid TrainingWednesday, 14 May 20149.00am - 4.00pm

        2-day Paediatric First Aid

        This 2-day course is designed for people working in schools, or other organisations where young people are present. Working to HSA guidelines and regulations on this course you will learn;

        • Recovery position
        • CPR
        • Dressings and Slings
        • Shock, bleeding, burns and scalds
        • Dealing with minor injuries and illnesses  
        • and much much more...

        This 2-day training session, offered by Park City's expert First Aid instructor, this course complies with the Early Years Foundation and OFSTED requirements and is also recommended by PACEY and PSLA.

        £105.00Book now

        Standard Training Terms & Conditions of Service

        All training fees quoted above are plus VAT and payable 100% in advance. Payment with order. Invoices will be issued upon confirmation. If notice of a cancellation is received in writing 21-30 working days before the course start date, you will be charged 50% of the course fee. If notice of a cancellation is received in writing between 0-20 working days before the course start date all fees are due to be paid in full.