Health & Safety, HR

Confidential helplines must be exactly that

I am sure that many of you will have seen the allegations of bullying made against Gordon Brown in the news last week. Whether or not this is found to be the case, bullying, discrimination and harassment in the workplace is completely unacceptable. My company, Park City, have produced this free guide for employers on managing bullying in the workplace. I hope you find it useful.

Confidentiality is paramount when trying to tackle bullying in the workplace. These employees, who felt moved to call the ‘so called’ – ‘confidential’ helpline, did so in good faith and have been betrayed by that organisation and now find themselves on the front of every national newspaper. This behaviour potentially damages the reputation of other helpline charities who exist to help individuals who feel that they have nowhere else to turn.

What’s more, the Prime Minister’s office should have been allowed to manage these accusations ‘in-house’ but instead they are having to deal with allegations that they may have not even been aware of. The charges made by these employees might even be unfounded or malicious in nature.

I hope that the relevant authorities review this case thoroughly and that confidential helplines should be, just that.


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Saul HunnaballSaul Hunnaball
15:44 12 Aug 22
We have worked with Park City for our HR and Health and Safety support for many years now and have always received an excellent service.Carley is our Consultant and she is always so helpful, as are... her colleagues when she is unavailable.I would highly recommend Park more
Lea CuttingLea Cutting
08:31 27 Jul 22
Park City have worked with us for many years, advising and guiding us regarding HR and Health & Safety, along with supplying valuable training.We work with many people in several areas of expertise,... Sara Godfrey, Jennie Galione, Ashley Williams, Sam Parcell, Stephanie Devans, Poppy Hayhoe.They build confidence within our company and are always available with support and advice.They provide a consistent, professional, hands-on service, second to none!Thank you from DH Industries more
Vikki PringleVikki Pringle
11:12 20 Jul 22
The team at Park City offer us the right level of service needed to confidently run a small business. They keep us up to date with UK policy HR requirements, help us manage any staff changes or... issues and policy documents. The team are informed, friendly and remain professional in my more
Tracy MeadTracy Mead
07:12 20 Jul 22
The DS Group have been working with Park City now for a number of years and we have found their HR services to be invaluable. The service received is always to the highest professional standards and... they have assisted our business in becoming more efficient and effective in all HR matters.My consultant Sam Parcell is always on hand to help answering any questions quickly and professionally and she offers vital guidance, advice and support to us.We as a company will continue to use Park City’s services for many years to come and we cannot recommend them enough!Tracy Norton-Mead, Operations Director at the DS more
Katie HerbertKatie Herbert
13:35 07 Jul 22
We have worked with Park City for almost 10 years and have built up a great professional relationship over the years. The team are so friendly and helpful, and nothing is ever too much of an ask for... any of them. Our main HR contact is Carley, who is lovely, and she is very prompt in dealing with any queries we have regarding our 100+ staff. We would highly recommend their services for any local more

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