Retained HR Support for Medium Businesses

This retained package includes our HR specialists drafting and writing up a brand-new company handbook for your organisation. This is an essential company document that is written for all employees to understand all the key information about the business. Not only is this a great way to set company expectations but it is an excellent way to communicate your company culture, policies, mission, vision, behaviours, rules and guidelines.

When you work with Park City, you will be allocated your very own HR Business Partner who will be working closely with you to carefully capture your business values and procedures within your new handbook. Our Business Partners take the time to understand your business and the way you work to ensure that your new handbook is completely bespoke to your organisation.

When you choose to work with Park City, your HR Business Partners will provide you with a wide range of employee relations support within your organisation. This support includes assistance with anything to do with your employees at work, including absence, attendance, performance, probation, grievance, maternity leave and so much more. Your Business Partner will be on hand, either over the phone, by email or in-person to help you face the issues that arise in your business.

Say goodbye to filing cabinets and spreadsheets full of HR data and documentation and hello to automated systems and easy-to-use HR software. Park City Consulting is a proud platinum partner of Breathe, working with our clients to transform their internal HR processes and systems. We have seen first-hand with hundreds of our clients how much Breathe has revolutionised our clients’ organisations through systematic software that streamlines essential HR processes.

As part of your retained services, your organisation will have access to the cloud-based HR system a GDPR-compliant way to store employee data, allowing your employees to log annual leave, sickness and mileage. As well as you, the employer, being able to approve holiday requests, post company announcements, streamline reporting and so much more.

As part of the retained HR services at Park City Consulting, you will be provided with regular employment law updates as well as take part in regular employment law reviews. This is a great opportunity for our consultants to assess your business’s current level of compliance with the latest laws and regulations. When working with Park City, you will be allocated your very own HR Business Partner. It is their responsibility to ensure your business is up to date with the latest employment legislation.

You will find that when job descriptions, roles and responsibilities aren’t defined properly, problems arise within the organisation, but this is where Park City can help you. Your HR Business Partner will review and produce job specifications for you, to cover all roles within your organisation to provide clarity of roles and responsibilities to improve communication, performance management, reporting and accountability.

When you choose Park City for your retained HR solutions, your dedicated HR Business Partner will develop a performance review and appraisal process for you. For formal assessment where you are evaluating your employee’s work performance. Whether performance reviews are in place but not delivering the results you want or you currently have no system and need project support to implement the project from start to finish we are here to help.

Poor staff performance can lead to low team morale, a demotivated workforce and low productivity for your business. Our expert Business Partners will guarantee that your business has the right policies and processes in place to manage performance.

Our HR Business Partners will begin by evaluating what your business seeks to achieve from an appraisal system. Based on their findings, the employment experts will deliver a bespoke performance measurement system for your organisation.

Unproductive and inefficient employees can be costly, time-consuming and bad for morale. If this is a problem for your business, let Park City help solve the problem for you. Performance and development plans are part of this retained package, but if this is something you wish to focus on within your organisation, we also offer this as a one-off project or service.

An employee’s experience within your business during their first few weeks can set the tone of their performance for years to come. If your induction procedure is not well delivered, problems later with employees are a common issue employers must deal with.

We can help to ensure this does not happen to your business if you allow Park City’s expert Business Partners to produce an induction procedure for all recruits to complete. It also covers all the health & safety requirements as part of their role in addition to the day-to-day tasks they need to complete.

If your induction procedure is implemented well, your company will reap the rewards; savings on recruitment costs improved productivity and ever-increasing profits. Your Business Partner will review and produce an Induction and Onboarding Procedure for all new employees to complete, ensuring they become productive as quickly as possible.

The principal purpose of recruitment is to attract sufficient and suitable applicants for vacancies. Comparatively, the key purpose of selection is to shortlist and select the right person for the advertised position. Park City’s HR Business Partner can do this efficiently and effectively for your business.

Our expert Business Partners will prepare a recruitment pack to enable your managers to undertake effective recruitment activities, in line with current employment legislation and current best practice. Once this recruitment pack has been assembled, your business can adapt these recruitment policies and procedures for any vacancy that may arise. From writing the advert to competency-based interview questions to enable you to select the best people we can provide as much support as you need. This service can be included in your retained package, but if you are looking for ad hoc recruitment support, get in touch with Park City today.

Enhanced tribunal service is included within this retained HR package. This service is here to protect and support your organisation against any employment/human resource dispute. Our specialists are on hand to support you throughout this process to minimise the outcome of any allegations against your business. Both time and money go into defending yourself against allegations and this is where we can help you. If you have followed all the advice and recommendations your HR Business Partner has offered your business, we will cover the legal costs of your tribunal service with any costs up to £100,000.

When you work with Park City, you automatically gain an in-house HR specialist who will work as an extension to your business, without the overhead cost of an internal HR specialist. We are here to support your organisation through any Human Resource questions and queries. Our team are on hand and at the end of the phone 24/7 to assist you with any HR advice you require. In addition to this, we have an email helpline service available Mon–Fri, 9-5, to support you with any questions you may have. This helpline service is available when you choose to work with Park City for retained HR services.