Please be aware of the latest Government Guidance for Maintaining records of staff, customers and visitors to support NHS Test and Trace. Read the summary below and follow the link to the official Gov.uk website.
Organisations in certain sectors should collect details and maintain records of staff, customers and visitors on their premises to support NHS Test and Trace.
Sectors that this guidance applies to
There is a higher risk of transmitting COVID-19 in premises where customers and visitors spend a longer time in one place and potentially come into close contact with other people outside of their household. To manage this risk, establishments in the following sectors, whether indoor or outdoor venues or mobile settings, should collect details and maintain records of staff, customers and visitors:
- hospitality, including pubs, bars, restaurants and cafés
- tourism and leisure, including hotels, museums, cinemas, zoos and theme parks
- close contact services, including hairdressers, barbershops and tailors
- facilities provided by local authorities, including town halls and civic centres for events, community centres, libraries and children’s centres
- places of worship, including use for events and other community activities
This guidance applies to any establishment that provides an on-site service and to any events that take place on its premises.
It does not apply where services are taken off-site immediately, for example, a food or drink outlet which only provides takeaways. If a business offers a mixture of a sit-in and takeaway service, contact information only needs to be collected for customers who are dining in.
This guidance does not apply to drop-off deliveries made by suppliers or contractors.
Read more on the official Gov.uk website.
Please note that customers are legally entitled to not refuse to give you their personal information. We recommend that you train your staff on how to collect the information and manage any challenges faced when managing this process.
We also remind you of the guidance provided regarding safe social distancing
Should you need advice as a result of reading this guidance please contact Park City and our team will be made available.
