Managing Absence In The Workplace

Employee absence is a significant cost to businesses. Effective absence management involves finding a balance between providing support to help employees with health problems stay in and return to work, and taking consistent and firm action against employees who try to take advantage of organisations’ occupational sick pay schemes.

The Chartered Institute of Personnel and Development (CIPD) found in their 2015 Absence Management survey that the overall median cost of absence was over £550 per year, per employee. (

They found that two-fifths of organisations who took part in the survey reported that stress-related absence in their organisation had increased over the previous year, with workload being the most common cause of stress.

  • Is your business doing enough to manage absence?
  • Do you have any policies or procedures in place?
  • Are your managers aware and trained in applying these policies and procedures?
  • Have you taken advantage of the government’s new Fit for Work Scheme?

Open communication is key to getting someone back to work after long term sickness. Managers can be unaware of what would be deemed as acceptable when contacting employees who are off on long term sick.

When management are not given the tools to manage these issues effectively it can result in even more lost time and money. Not to mention the impact on moral and engagement of those members of staff left covering for the absent colleague.

We find many managers are unsure of how to manage an absence that could be due to a disability and often shy away from managing the issue at all. This is common for SME’s. Managers can feel that they do not have the time or expertise to even start to manage these issues, couple this with the real risk of a disability discrimination claim if handled wrong, really highlight the complexity of managing absence that is faced by SME’s today.

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Saul HunnaballSaul Hunnaball
15:44 12 Aug 22
We have worked with Park City for our HR and Health and Safety support for many years now and have always received an excellent service.Carley is our Consultant and she is always so helpful, as are... her colleagues when she is unavailable.I would highly recommend Park more
Lea CuttingLea Cutting
08:31 27 Jul 22
Park City have worked with us for many years, advising and guiding us regarding HR and Health & Safety, along with supplying valuable training.We work with many people in several areas of expertise,... Sara Godfrey, Jennie Galione, Ashley Williams, Sam Parcell, Stephanie Devans, Poppy Hayhoe.They build confidence within our company and are always available with support and advice.They provide a consistent, professional, hands-on service, second to none!Thank you from DH Industries more
Vikki PringleVikki Pringle
11:12 20 Jul 22
The team at Park City offer us the right level of service needed to confidently run a small business. They keep us up to date with UK policy HR requirements, help us manage any staff changes or... issues and policy documents. The team are informed, friendly and remain professional in my more
Tracy MeadTracy Mead
07:12 20 Jul 22
The DS Group have been working with Park City now for a number of years and we have found their HR services to be invaluable. The service received is always to the highest professional standards and... they have assisted our business in becoming more efficient and effective in all HR matters.My consultant Sam Parcell is always on hand to help answering any questions quickly and professionally and she offers vital guidance, advice and support to us.We as a company will continue to use Park City’s services for many years to come and we cannot recommend them enough!Tracy Norton-Mead, Operations Director at the DS more
Katie HerbertKatie Herbert
13:35 07 Jul 22
We have worked with Park City for almost 10 years and have built up a great professional relationship over the years. The team are so friendly and helpful, and nothing is ever too much of an ask for... any of them. Our main HR contact is Carley, who is lovely, and she is very prompt in dealing with any queries we have regarding our 100+ staff. We would highly recommend their services for any local more

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