Park City in Practice – HR Case Study September 2015

An existing Park City client recently asked us for specific help in dealing with a delicate HR matter that had come to light over the last few months.


The client had a loyal and long standing employee who worked as part of the company’s delivery team. Having been with the business for many years and considered by his employees to be almost “part of the family”, it was unfortunate to see that his pace of work was beginning to show signs of slowing down. His employees did not feel comfortable talking to him about the situation, worried partly about falling foul of age or disability legislation.


The client decided to approach their Park City consultant to see what the best course of action would be. We at first discussed with them the possible risks in relation to the Equality Act and any relevant case law. We advised them to seek a medical view so they could see what the principle issue was that they were facing. By getting Park City involved to manage some of the meetings and discussions with the employee, the company felt that they could distance themselves from some of the impact of their decision, without letting personal relationships interfere with the process.


Having assessed the medical issues and the extent of the employee’s reduced ability to drive for long periods at a time, the Park City consultant opened up communication between the employer and employee to see what other options may be available. Reduced daily-hours were unlikely to work as the delivery driver role required driving long distances. With our guidance they were able to come to a mutually agreeable solution whereby the employee remained with the company, but took up an office based role that enabled him to work reduced hours and negated the need for him to drive for long periods of time. Not only a great outcome for the client and their employee, but by involving Park City, we were able to ensure they avoided any potential legal pitfalls and help recognise the loyalty of a long standing employee without hurting any feelings.


Do you have an issue in your business that needs to be handled delicately? Call Park City today to find out we can help you manage your HR requirements. Contact us now.

Get in Touch


Schedule A Call

Simply click below to schedule a call with a specialist to discuss your business requirements.

Saul HunnaballSaul Hunnaball
15:44 12 Aug 22
We have worked with Park City for our HR and Health and Safety support for many years now and have always received an excellent service.Carley is our Consultant and she is always so helpful, as are... her colleagues when she is unavailable.I would highly recommend Park more
Lea CuttingLea Cutting
08:31 27 Jul 22
Park City have worked with us for many years, advising and guiding us regarding HR and Health & Safety, along with supplying valuable training.We work with many people in several areas of expertise,... Sara Godfrey, Jennie Galione, Ashley Williams, Sam Parcell, Stephanie Devans, Poppy Hayhoe.They build confidence within our company and are always available with support and advice.They provide a consistent, professional, hands-on service, second to none!Thank you from DH Industries more
Vikki PringleVikki Pringle
11:12 20 Jul 22
The team at Park City offer us the right level of service needed to confidently run a small business. They keep us up to date with UK policy HR requirements, help us manage any staff changes or... issues and policy documents. The team are informed, friendly and remain professional in my more
Tracy MeadTracy Mead
07:12 20 Jul 22
The DS Group have been working with Park City now for a number of years and we have found their HR services to be invaluable. The service received is always to the highest professional standards and... they have assisted our business in becoming more efficient and effective in all HR matters.My consultant Sam Parcell is always on hand to help answering any questions quickly and professionally and she offers vital guidance, advice and support to us.We as a company will continue to use Park City’s services for many years to come and we cannot recommend them enough!Tracy Norton-Mead, Operations Director at the DS more
Katie HerbertKatie Herbert
13:35 07 Jul 22
We have worked with Park City for almost 10 years and have built up a great professional relationship over the years. The team are so friendly and helpful, and nothing is ever too much of an ask for... any of them. Our main HR contact is Carley, who is lovely, and she is very prompt in dealing with any queries we have regarding our 100+ staff. We would highly recommend their services for any local more

Suggested For You…

Google Rating
Based on 37 reviews