Employee Relations, Training

The Crucial Role of Managers and How CMI Training Can Help

In today’s rapidly changing world, the role of a manager is more vital than ever before. As the global landscape evolves at an unprecedented pace, managers find themselves at the forefront of guiding their teams through uncertainty and complexity.

In this blog, we will explore the pivotal role of a manager during these volatile times and how professional development through CMI Training at Park City can empower managers to excel in their leadership roles. Furthermore, we’ll discuss how Park City can be your trusted HR partner, supporting managers in navigating difficult conversations, making informed decisions, and effectively managing their teams.

The Role of a Manager in Volatile Times

Managers are at the heart of any organisation. They bridge the gap between leadership and the workforce, making their role indispensable during periods of volatility. Here are some key responsibilities managers should be keeping up with in these uncertain times:

Supporting Employees

Managers must be empathetic and responsive to the needs and concerns of their team members. Providing emotional support and understanding can go a long way in helping employees cope with external challenges. When was the last time you took the time to speak to your employees to see how they really are?

Effective Decision-Making

This is a critical skill for managers, especially in today’s fast-paced and unpredictable business environment. With rapidly changing circumstances and a constant flow of information, managers are often faced with making quick yet informed decisions that can have a significant impact on the direction of their team and the organisation as a whole.

Difficult Conversations

Managers frequently encounter difficult conversations, whether they involve addressing performance issues, managing layoffs, or discussing safety measures. Successfully navigating these conversations requires a delicate balance of tact, empathy, and clarity. If you find yourself struggling in this area, we offer a communication training course specifically designed to help managers master the fundamentals of effective communication and manage difficult conversations in the workplace.

How CMI Supports the Role of a Manager

Professional development is essential for managers to excel in their roles. CMI (Chartered Management Institute) Training at Park City offers a range of diplomas designed to equip managers with the skills and knowledge they need to lead effectively in turbulent times. Here’s how CMI Training can benefit managers:

Enhanced Leadership Skills

Enhanced leadership skills are vital for managers to effectively lead and inspire their teams, particularly during challenging periods. CMI courses are specifically designed to focus on leadership development, providing managers with the tools and knowledge necessary to cultivate these crucial skills.

Effective Decision-Making

The CMI Diplomas equip managers with a range of valuable tools and techniques that facilitate informed decision-making. In today’s fast-paced and ever-changing business landscape, managers need to be able to assess risks and identify opportunities in real-time to make effective decisions.

Managing Difficult Conversations

At Park City, we empower managers to effectively navigate challenging conversations with sensitivity, confidence, and professionalism. Our training program adopts an interactive approach, fostering open and honest dialogue among participants. Throughout the sessions, individuals are encouraged to share their own experiences, allowing for meaningful interaction and valuable learning from fellow delegates.

Park City: Your Trusted HR Partner

In addition to CMI Training, Park City offers comprehensive HR support to organisations. As your trusted HR partner, Park City can assist managers in several critical areas:

Managing Difficult Conversations: Park City’s expert HR consultants can guide managers in conducting challenging conversations, ensuring they are handled with empathy and in compliance with legal requirements. Our experts are on had via our helpline 24/7 to support your business with difficult situations you’re currently facing.

Handbook and Policy Development

Through our policy development services, Park City can assist you in creating and implementing HR policies that align with best practices and the ever-evolving legal landscape. It is crucial for businesses to have a comprehensive company handbook in place, as this document serves as a valuable resource for employees, providing them with essential information about the organisation they work for. Do you have an up-to-date handbook in place for your business?

People Management

Park City offers comprehensive performance management support to assist managers in effectively addressing employee performance issues. This support aims to enhance team productivity and boost morale within the organisation. Our services extend to various aspects of employee management at work, including absence management, attendance tracking, performance evaluation, probationary periods, grievance handling, maternity leave management, and much more.

In these volatile times, the important role of a manager is more vital than ever. With CMI Training at Park City, managers can enhance their leadership skills, decision-making abilities, and capacity to manage difficult conversations. Moreover, Park City’s HR support can be a valuable resource in navigating complex HR challenges. Together, CMI Training and Park City can empower your managers to lead with confidence and resilience, ensuring your business thrives in an ever-changing world.

Invest in your managers today and watch your business flourish tomorrow.

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Saul HunnaballSaul Hunnaball
15:44 12 Aug 22
We have worked with Park City for our HR and Health and Safety support for many years now and have always received an excellent service.Carley is our Consultant and she is always so helpful, as are... her colleagues when she is unavailable.I would highly recommend Park City.read more
Lea CuttingLea Cutting
08:31 27 Jul 22
Park City have worked with us for many years, advising and guiding us regarding HR and Health & Safety, along with supplying valuable training.We work with many people in several areas of expertise,... Sara Godfrey, Jennie Galione, Ashley Williams, Sam Parcell, Stephanie Devans, Poppy Hayhoe.They build confidence within our company and are always available with support and advice.They provide a consistent, professional, hands-on service, second to none!Thank you from DH Industries Limited.read more
Vikki PringleVikki Pringle
11:12 20 Jul 22
The team at Park City offer us the right level of service needed to confidently run a small business. They keep us up to date with UK policy HR requirements, help us manage any staff changes or... issues and policy documents. The team are informed, friendly and remain professional in my experience.read more
Tracy MeadTracy Mead
07:12 20 Jul 22
The DS Group have been working with Park City now for a number of years and we have found their HR services to be invaluable. The service received is always to the highest professional standards and... they have assisted our business in becoming more efficient and effective in all HR matters.My consultant Sam Parcell is always on hand to help answering any questions quickly and professionally and she offers vital guidance, advice and support to us.We as a company will continue to use Park City’s services for many years to come and we cannot recommend them enough!Tracy Norton-Mead, Operations Director at the DS Group.read more
Katie HerbertKatie Herbert
13:35 07 Jul 22
We have worked with Park City for almost 10 years and have built up a great professional relationship over the years. The team are so friendly and helpful, and nothing is ever too much of an ask for... any of them. Our main HR contact is Carley, who is lovely, and she is very prompt in dealing with any queries we have regarding our 100+ staff. We would highly recommend their services for any local business.read more

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